The second-hand marketplace Shoppers Express Frustration About Size Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its size classifications for female and kids' apparel without notifying all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with similar services.
They have suggested members to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Measurement Approach Changes
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Accounts
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Required Changes
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices after backlash from users.
