‘Online Monitoring’: Unilever Aims to Harness Vaseline’s Social Media Breakthrough.

First identified more than 150 years ago in the oil fields of Pennsylvania, the modest tin of Vaseline might not appear as an clear candidate for social media algorithms.

Yet the brand’s emergence as a viral TikTok topic has positioned it at the vanguard of an promotional upheaval, where major corporations are spending big on content creators and putting fewer resources into advertising goods in legacy broadcasters.

A Journey from Drilling to Digital

The petroleum jelly was first manufactured in the 1870s by scientist Robert Cheeseborough, who noticed oil rig workers applying to their skin with a byproduct of the drilling process. Now, a flood of amateur-created clips have chronicled its broad application in “life hacks”.

It has been touted as a fix for dirty sneakers or making fragrance last longer, and also a remedy for noisy doorways. It has even been deployed to stop the scourge of chip seasoning clinging to fingers.

Harnessing the Hype

Noticing its viral resurgence, strategists within the corporation amplified the hacks by having their research teams evaluate the claims and letting the content creators in on the results.

Suggestions that it lessened the sting of chili on the mouth were given the thumbs up. This was also the case for ideas it could extend fragrance and revive leather bags. Proposals that it might brighten smiles or make eyelashes longer were disproven.

The ‘Social Listening’ Strategy

Billboards and TV ads would once have been the cornerstone of its marketing push. However, this online trend has led decision-makers to ramp up funding for content creators.

This monitoring of online platforms to inform business strategy has been termed “social listening”. The company's chief executive, newly named, has stated the intention is to spend 50% of its massive marketing spend on digital creator content.

Adapting to New Consumer Habits

Selina Sykes, who is leading the online push, said the company was simply adapting to new ways of engaging audiences. She said participating on platforms “without dampening the fun” was paramount.

“What is the key to genuine brand integration? This remains our core objective as brands, back to when people were hanging out their laundry and discussing household products.

“There’s this moving away from a one-to-many model, where we would just broadcast out … Today, it's numerous dialogues, many communities. The evolution of platform algorithms means that these groups seem specialized, yet they are vast.

“If you can make sure your brand is shared by other people, mentioned by individuals, that is how you can build trust and relevance. Content makers are key. We are expanding this endorsement system.”

A Revolutionary Change in Media

The approach indicates profound shifts taking place in media consumption, with Gen Z and millennial audiences spending more time on social media platforms than legacy broadcast and print media.

The shift is reflected in declines in TV and print advertising. Within the United Kingdom, advertising income for leading TV channels have declined by over six hundred million pounds in inflation-adjusted terms since 2019.

Influencer Marketing Expansion

This further signifies a merging of functions as large companies almost become production houses themselves, collaborating with numerous influencers to boost their products.

A commercial director at a major talent agency said: “Naturally, an exodus of attention away from some legacy media and they’re spending a lot more time on Instagram, TikTok and YouTube than they are watching live TV or reading print.

“A lot of brands are telling us audiences believe endorsements from the individuals they follow compared to commercial messages. It's an ongoing shift.”

He noted companies can reduce costs by targeting content creators over large-scale legacy ad buys, which also permits simpler message refinement to gauge performance.

The approach is growing. Advertising spending on the creator economy is increasing four times faster than total media spending. Across the United States, it has over doubled since 2021 and is projected to reach multi-billion dollar sums in 2025.

Traditional Media's Continued Place

Despite the huge changes, experts said they believed television commercials still played a key part to play, as TV channels continued to possess the influence to frame public debate.

The executive noted: “Among the most effective advertising investments is still major broadcast spectacles. It's not a matter of networks declaring: ‘Oh, we’re not relevant any more.’ The focus is on who seizes focus … There is undoubtedly a future for traditional media.”

Kristy Wright
Kristy Wright

Lena Voss is a seasoned meteorologist and rolling enthusiast with over a decade of experience in extreme weather.